Do I need to print off my e-ticket?
Can I buy tickets on the door?
Do I need to pay for a baby?
Can I change to a different date closer to the date?
How many adults constitute a family ticket?
Is there a disabled carer’s discount?
How long we can stay for?
The session times are: 10am – 1pm and 2pm – 5pm
Doors will open 15min before the start of your session.
What age is a 'child'?
Visitors aged 14 years old and above will need an adult ticket and can attend the event unaccompanied.
Those under 3 years old go free but will still require a ticket.
Is everything included in the price?
Do you operate a ride pass scheme for children with disabilities and additional needs?
Is the Easter Funfair only for children or can adults attend on their own?
I have lost my booking reference
I have lost my phone with my booking email and ticket details?
I haven't received my tickets?
Is there parking at the venue?
What postcode should I use on my sat nav?
Can I reach the venue by public transport?
We are just a few minutes’ walk from Oxford Road and Deansgate train stations and less than 15minutes from Piccadilly and Victoria Stations.
The nearest Metrolink stop to Manchester Central is St Peter’s Square. From there, we’re just a few minutes on foot.
There are also a number of buses that stop near to the venue.
Find out more at www.tfgm.com
What security procedures will be in place at the event?
We therefore ask you to consider keeping bags and possessions to a minimum. Please also consider the size of your bag – we recommend just one small bag or handbag – to minimise the time it takes to search and gain access to the event.
Do I need to allow extra time for security?
Can I leave my child at the event?
Is the venue wheelchair accessible?
Will the event be affected by bad weather?
Do you have a baby change area?
Do you have first aid on site?
Do I need to bring cash?
Can I bring my dog?
Whilst assistance/guide dogs are welcome they will not be able to accompany guests onto any of the rides. They will be allowed as far as the loading point where they must be left with a member of the party – they must never be left unattended anywhere in the venue.
Can you take your own food and drink inside?
Alcohol is not permitted on the premises.
Please note there will be bag checks on entry to the venue, so we recommend you don’t bring more than one small bag or handbag – to minimise the time it takes to search and gain access to the event.